Condon Consulting, LLC
It's All About the Cars
Resources
The following are examples of Condon Consulting's thinking about industry issues and the strategic, business and operational challenges we will face in the coming years.
Finding Common Ground: A Claims Perspective - Collision Week Video Interview With Michael Condon
Collision Week video interview providing an overview of the recently published industry study, Finding Common Ground: A Claims Perspective
Finding Common Ground: A Claims Perspective - CIC Presentation, Nov. 3 '09 (NACE)
An executive summary of Finding Common Ground: A Claims Perspective. Presented to the Collision Industry Conference during NACE '09 week. The full 65 page report can be downloaded at BASFrefinish.com.
Condon Consulting To Conduct Insurer Research Study
Press release announcing Condon Consulting's selection to conduct a unique new study of Insurer perspectives on industry issues titled: Finding Common Ground: A Claims Perspective
Using BPM to Improve Claim Performance
Originally published in Claimsmag.com, this paper discusses the use of Business Process Management software to improve operating performance
Can CIC Really Improve Insurer Relations?
This paper urges members of the Collision Industry Conference to think and act differently when addressing the topic of Insurer relations.
It's All About the Cars....
This paper provides Auto Physical Damage leaders with guidance and insight into the process of successfully funding Auto Physical Damage initiatives within a mid to large size Auto carrier.
The Next Frontier in Auto Physical Damage Technology
This paper challenges internal and third party IT organizations to develop technologies that extend beyond the ubiquitous estimate and address critical operational issues surrounding Auto Claims Management.
Have It Your Way - How Small and Medium Size Carriers Can Take Advantage of the Latest APD Technologies
This paper suggests small to medium size carriers do not need big IT budgets to improve APD operational performance - let the large carriers do it for them!
Understanding Severity (NACE 2004)
This presentation was used at NACE '04 to set up a panel discussion with key industry leaders about the mysterious and acrimonious insurance term "severity". *
DRP - In Need of a Change? (NACE 2006)
This presentation was used at NACE '06 to set up a panel discussion about the future of DRP and highlight the role DRP has played in the success of forward-thinking repairers, suppliers and information providers. *
(* Both NACE presentations were relatively unscripted so the reader will lose some context without the speaker's informal comments)
Press Release Announcing Condon Consulting, LLC
Finding Common Ground: A Claims Perspective - Collision Week Video Interview With Michael Condon
Collision Week video interview providing an overview of the recently published industry study, Finding Common Ground: A Claims Perspective
Finding Common Ground: A Claims Perspective - CIC Presentation, Nov. 3 '09 (NACE)
An executive summary of Finding Common Ground: A Claims Perspective. Presented to the Collision Industry Conference during NACE '09 week. The full 65 page report can be downloaded at BASFrefinish.com.
Condon Consulting To Conduct Insurer Research Study
Press release announcing Condon Consulting's selection to conduct a unique new study of Insurer perspectives on industry issues titled: Finding Common Ground: A Claims Perspective
Using BPM to Improve Claim Performance
Originally published in Claimsmag.com, this paper discusses the use of Business Process Management software to improve operating performance
Can CIC Really Improve Insurer Relations?
This paper urges members of the Collision Industry Conference to think and act differently when addressing the topic of Insurer relations.
It's All About the Cars....
This paper provides Auto Physical Damage leaders with guidance and insight into the process of successfully funding Auto Physical Damage initiatives within a mid to large size Auto carrier.
The Next Frontier in Auto Physical Damage Technology
This paper challenges internal and third party IT organizations to develop technologies that extend beyond the ubiquitous estimate and address critical operational issues surrounding Auto Claims Management.
Have It Your Way - How Small and Medium Size Carriers Can Take Advantage of the Latest APD Technologies
This paper suggests small to medium size carriers do not need big IT budgets to improve APD operational performance - let the large carriers do it for them!
Understanding Severity (NACE 2004)
This presentation was used at NACE '04 to set up a panel discussion with key industry leaders about the mysterious and acrimonious insurance term "severity". *
DRP - In Need of a Change? (NACE 2006)
This presentation was used at NACE '06 to set up a panel discussion about the future of DRP and highlight the role DRP has played in the success of forward-thinking repairers, suppliers and information providers. *
(* Both NACE presentations were relatively unscripted so the reader will lose some context without the speaker's informal comments)
Press Release Announcing Condon Consulting, LLC